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Customer Care Services

Responsibilities
 

Online Assistance -

 
Online Chat/Phone/Skype/Google Talk assistance is available -
Monday to Friday  8.00am to 7.00pm Only (New Zealand Time)
Online assistance is not available - Saturday, Sunday, Christmas Day (25 December) and Boxing Day (26 December)
New Zealand Time
Chat
For assistance and/or reservations, you can chat live via the Internet to one of our Consultant's at our Support Centre by clicking on the button on the right.
Phone

You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers.
All calls from the following international locations are free (local call charges may apply) -

New Zealand (3) 968-9619
Australia (2) 9575-4895
USA (310) 405-6938
Canada (416) 342-1578
UK/Northern Ireland 0330-808-0957
Rest of the World +64-3-968-9619
Skype Click to call globalsupportcentre*
Skype Me™!

* You need to have Skype software installed to make a Skype call. If you do not have Skype on your computer, you can down load free Skype software. All Skype calls via the internet are FREE!

The Skype 'Call Me' function on the web browser of some Android smartphones or computer tablets might not work. To call - type or select globalsupportcentre in your 'Contacts' search and call.

Google Talk Call - Global Support Centre
Google Talk

This service is available from your Google home page or by clicking on the 'Google Talk' icon located in your tool bar located bottom right of your screen. All Google Talk calls via the internet are FREE!.

You will need to be registered with Google Talk to use this service.
Email: info@globalsupportcentre.com
This support service is provided and operated by Global Support Network
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